Ensure your address and full name are correct for timely delivery.
Goods are shipped after payment is received. Please arrange payment promptly after placing an order.
We assure you that we check the goods before delivery.
Online free shipping price covers the product cost and courier fee. It excludes any taxes or custom clearance fees in the customer's country. While we will assist you, we are not responsible for these charges.
We use China's first-grade K9 crystal for the chandelier, offering a 1-year guarantee. If you need spare parts, please bear the shipping cost.
Usually, we include 1% extra crystal balls as spare parts. If any part is broken, inform us with a clear picture, and we will promptly resolve the issue.
If you face installation challenges, refer to our instruction sheet. If questions persist, contact us or consult an expert electrician.
Our price includes product cost and freight charge to the buyer's country.
Customers may need to pay local taxes and duty charges at customs.
We often provide China Post Air free shipping (15~25 days) for most countries.
DHL or FEDEX shipment is available for buyers willing to cover additional charges.
For South America countries and Russia, freight charges are high and depend on the customer's order.
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Contact us before leaving neutral (3 stars) or negative feedback. We aim to solve problems and ensure your satisfaction.
We offer the lowest price for the best goods and service. Your contentment is our constant goal. Thank you for choosing us!
Payment & Security
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